| Symptom | Print Management Fix | |---------|----------------------| | Printer says "Offline" but it's on the network | Go to > Right-click printer > Properties > Ports tab. Uncheck SNMP Status Enabled if false errors occur. | | Job stuck "Deleting" | Open Printers With Jobs > Right-click printer > Cancel All Documents . If that fails, right-click Print Server > Properties > Stop Spooler , delete files from C:\Windows\System32\spool\PRINTERS , then Start Spooler . | | Driver causes crash | Under Drivers , right-click the driver > Set Driver Isolation to Isolated . This prevents the driver from taking down the whole spooler. | | Wrong driver for 32-bit clients | On a 64-bit server, add both x64 and x86 driver packages via Add Driver . Client machines will pull the correct one automatically. | | "Access denied" adding a printer | Check Print Server > Properties > Security tab. Your user must have Manage Printers permission. |
| Symptom | Print Management Fix | |---------|----------------------| | Printer says "Offline" but it's on the network | Go to > Right-click printer > Properties > Ports tab. Uncheck SNMP Status Enabled if false errors occur. | | Job stuck "Deleting" | Open Printers With Jobs > Right-click printer > Cancel All Documents . If that fails, right-click Print Server > Properties > Stop Spooler , delete files from C:\Windows\System32\spool\PRINTERS , then Start Spooler . | | Driver causes crash | Under Drivers , right-click the driver > Set Driver Isolation to Isolated . This prevents the driver from taking down the whole spooler. | | Wrong driver for 32-bit clients | On a 64-bit server, add both x64 and x86 driver packages via Add Driver . Client machines will pull the correct one automatically. | | "Access denied" adding a printer | Check Print Server > Properties > Security tab. Your user must have Manage Printers permission. |