Log in to your modem (usually at 192.168.1.1 ) and go to or Device Info . You need three exact pieces of info: Model Name (e.g., SY-GPON-1110-WDAONT) Hardware Version (e.g., V1.0 or V2.0) Current Firmware Version
| Issue | Likely Cause | Solution | |-------|--------------|----------| | “Firmware upgrade failed” | Wrong model file | Re-download correct firmware for exact model number. | | Modem not booting after update | Power loss during update | Use TFTP recovery method (see 3B). | | Wi-Fi disappears after update | New driver requires reset | Perform factory reset, then reconfigure Wi-Fi. | | No internet (LOS or PON light blinking) | ONU authentication lost | Re-enter your ISP’s LOID/SLID or serial number (under GPON Setup ). | syrotech modem firmware update