Hikvision Maximum Number Of Channels Under: Playback Reached New !free!
“Maximum number of channels under playback reached”
The error message on a Hikvision system (NVR/DVR or iVMS-4200) typically appears when you try to open more live view or playback streams than the device or client software supports simultaneously.
- In the iVMS-4200 View window, right-click on the screen layout.
- Select Stream Type.
- Choose Sub-stream.
Firmware Bugs:
Some users reported this error appearing specifically after firmware updates (e.g., version 4.60), suggesting software-side resource management issues. Recommended Solutions “Maximum number of channels under playback reached” The
The "New" Limits (2023–2024 Firmware)
3. Multiple Tabs or Browser Sessions
Have you encountered this error with the new M-Series NVRs? Share your firmware version and channel count in the comments below. In the iVMS-4200 View window, right-click on the
- Old UI (2.x): Often limited to 4 channels.
- New UI (4.0/5.0): Some models allow up to 16 channels, but only if substreams are used.
- Close unused playback sessions: Ensure operators close playback windows or end sessions when finished.
- Use fewer simultaneous streams: Reduce the number of channels played at once or stagger review times.
- Adjust playback quality: Lower playback resolution or frame rate to reduce load and possibly allow more streams.
- Check client settings: Confirm client apps aren’t auto-opening additional sessions; use single-login workflows where possible.
- Update or roll back firmware cautiously: If the error emerged after an update, consult release notes and consider rolling back or contacting support.
- Reboot devices: Temporary resource clears may restore playback capacity until a permanent fix is applied.