Group: Version Not Match Hisuite Proxy Work
Troubleshooting: “Group version not match” when Hisuite Proxy works (detailed guide)
Fix 3: Clear HiSuite Cache and Reinstall
- Update HiSuite: Ensure that the latest version of HiSuite is installed on the computer.
- Update the proxy server: Check for updates to the proxy server and install the latest version.
- Update device software: Ensure that the device software is up-to-date.
- Reset HiSuite settings: Reset HiSuite settings to their default values.
- Reinstall HiSuite: Reinstall HiSuite and the proxy server to ensure that the latest versions are installed.
software group/release package
This error appears when HiSuite Proxy detects that the firmware files you selected (or that HiSuite downloaded) don’t belong to the same . Huawei firmware often comes in multiple parts (base, cust, preload, etc.), and their version strings must match exactly for HiSuite Proxy to allow flashing.