Chromeleon launches but enters "Viewer Mode" or "Demo Mode" and will not acquire data.
The Chromeleon license file uses the naming convention Chromeleon7_xxxxxx.cmlic , where xxxxxx is your serial number. By default, it is stored in a hidden system folder: C:\ProgramData\Dionex\Chromeleon\ chromeleon license file
: Older versions often require a physical USB dongle (light blue for Chromeleon 7, green for Chromeleon 6) alongside the license file. Newer versions feature "dongle-free" online activation. Managing the License File Newer versions feature "dongle-free" online activation
: A software license generally specifies the number of authorized users or instruments permitted to operate under that specific agreement. Accessing Support The license file sits on a dedicated (often
This is the most common setup for larger labs. The license file sits on a dedicated (often called the License Manager ). All client workstations and instrument controllers check in with that server. You never install the license file on the individual workstations.
Use a new Chromeleon 7.2 dongle that contains a license file