It looks like you entered "bibamax%2Cph" — the %2C is a URL-encoded comma, so the decoded text is .
Here is a helpful guide to using the official platform safely: 📽️ What is Vivamax (VMX)? bibamax%2Cph
Fix: Report the rider immediately via the "Help > Rider Issue" tab. BibaMax has a strict "No Hidden Fees" policy. You will receive a PHP 50 credit for the inconvenience.